Zeynep Ton is a Professor of Operations Management who has been studying the most successful retail employers for 10 years now. She finds that companies that buck the status quo and invest heavily in retail jobs development – the Costcos, the Trader Joes, the Starbucks of the world – are the ones that last.
How Retail Jobs Employers Invest In Their Workers
· Full-time employees at Trader Joe’s make $40,000 – $60,000 per year.
· Costco finds 98 percent of their managers within the company.
· QuickTrip keeps a large staff to allow more vacation and sick time.
· Mercadona focuses on cross-training to help employees build skills.
In her research, Ton found that there were fewer mistakes when workers are fully staffed and well-trained. Furthermore, turnover is much lower than the industry average, so there is less money wasted training employees who don’t last.
Will E-Commerce Slash Retail Jobs?
Alison Paul is a retail jobs consultant for Deloitte and tells TIME Magazinethat retailers are beginning to understand that their people are what sets them apart from the competition. Shoppers who come to stores are looking for smiling faces, helpful suggestions and engaging displays. She adds that people who are tentative about reinvesting into their workforce with a “wait-and-see approach” to the economy are “going to be left in the dust.”
Where Should You Look For Retail Jobs?
According to Zeynep Ton and Forbes, the best retail jobs can be found at:
· Trader Joe’s
· Hot Topic
· L.L. Bean
· Best Buy